September 2024

Revolutionizing Product Information Management for AFRISO so with Ergonode

Afriso - rewriting the rulebook with PIM in industrial tech

Number of products

9841

Industry

Engineering

Channels

ONE B2B

Data Sources

ERP

Client Introduction

AFRISO, established in 1869 in Germany, has been a pioneer in the regulation fittings sector for over 150 years. Specializing in the manufacture of safety, regulation fittings, control signaling, and measuring devices, AFRISO has a strong presence in 60 markets globally, offering its products in multiple languages including English, German, Polish, Russian, and Ukrainian. Despite their rich history and extensive product range, efficiently managing product information across different markets and languages presented significant challenges.

Introduction

As AFRISO's expansive product portfolio and global reach grew, the need for a robust and flexible Product Information Management (PIM) platform became evident. Their existing systems were unable to cope with the complexities of efficiently managing extensive technical documentation and multimedia files across various languages and markets.

Challenges

The main challenge was managing extensive product data across multiple languages and systems, which hindered efficient data utilization and updates.

  • Centralized Data Management: The need to unify disparate systems and databases across multiple countries to streamline data flows and enhance accessibility.
  • Improving Data Quality: Ensuring accuracy, consistency, and reliability of product information across all channels and languages, which is crucial for global operations.

Objectives

  • Enhanced Operational Efficiency: To reduce the complexity and time required to manage product data by implementing a robust PIM system.
  • Reduction in Manual Data Processing: Minimize the reliance on manual entries and updates, thereby decreasing the potential for errors and inconsistencies.
  • Global Consistency in Product Information: Ensure that all markets receive the same accurate and comprehensive product details to maintain brand integrity and customer trust.

Implementation and results

In March 2023, AFRISO partneredwith SpyroSoft to implement Ergonode, leveraging Comarch XL technology. Thisstrategic move was aimed at overhauling AFRISO's data management processes,with a focus on flexibility, integration capabilities, and user experience.

The introduction of Ergonode's PIM system marked a significantturning point for AFRISO, enabling the implementation of:

 

Customized PIMSolution: Deployment of a tailored PIM system designed to integrate seamlesslywith existing infrastructures and cater specifically to multilingual datamanagement needs.

Training and Onboarding: Comprehensive training sessions forstaff across all levels to ensure smooth adoption and utilization of the newsystem.

The results are as follows:

StreamlinedWorkflows: Notable improvements in the efficiency of workflows, whichfacilitated quicker updates and product launches.

Enhanced DataAccuracy: Achieved higher levels of data accuracy and consistency, whichsignificantly reduced rework and customer queries.

Improved Collaboration: Better collaboration across departmentsand regions due to a unified platform for all product information.



Source: spyrosoft.com

Why PIM?

Afriso's choice of Ergonode's PIM system was driven by several key factors:

  • Cloud-based efficiency: Offering hassle-free maintenance and regular updates
  • Integration and development flexibility: Enabled through API First and GraphQL technologies
  • User-friendly interface: Simplifying navigation and data management tasks for all users
  • Advanced multimedia management: Meeting Afriso's specific needs for organizing and accessing multimedia content related to their products

Conclusion

Afriso's journey with PIM has set a new standard in managing complex technical data and digital assets across the industrial electronics industry. By embracing innovative solutions and strategic partnerships, Afriso has not only streamlined its internal processes but also fortified its commitment to quality, safety, and customer satisfaction in the digital age. This case study exemplifies the transformative impact of PIM systems on enhancing operational efficiency and market responsiveness for legacy manufacturers like Afriso.