From Chaos to Clarity [Webwinkel Vakdagen 2025 Keynote]

Presentation of Tomas Hesseling and Harry Cloke at Webwinkel Vakdagen 2025
From Chaos to Clarity — Free E-book by Ergonode & Patchworks
FREE E-BOOK · WEBWINKEL VAKDAGEN 2025

From chaos
to clarity in
product data.

Messy spreadsheets, missing specs, frustrated customers — the "Product Data Paradox" hits every growing e-commerce business. This e-book shows you how to centralize, automate, integrate and get your catalog under control.

E Tomas Hesseling, Ergonode P Harry Cloke, Patchworks
18 pages, zero fluff — free to read, no forms required.
From Chaos to Clarity e-book cover Centralize your product data — diagram from the e-book
18pages of practical, no-fluff guidance on product data & integration
The problem

The Product Data Paradox

The more data you have, the more valuable it becomes — yet the harder it is to manage. Every new channel, market and SKU multiplies the mess.

“…the more data you have, the more valuable it becomes, yet the harder it is to manage effectively…”
10,000+SKUs is where the cracks usually start to show
Why it matters

What bad data costs you — and what good data buys you back

The e-book lays out the research behind both sides of the equation, so you can make the business case internally.

⚠ When product data is poorly managed

40%
of customers return products because of poor or inaccurate product information (GS1 US Survey, 2022)
25%
of marketing teams' time is spent hunting for and validating product information (Ventana Research, 2023)
3–4 wks
longer time-to-market when product data is fragmented (Forrester Research)
68%
of consumers would switch brands after inconsistent experiences across channels (PwC)

✓ When good practices are in place

15–25%
higher conversion rates with high-quality product data (Aberdeen Group)
40%
faster product launches with integrated data systems (Ventana Research, 2023)
30%
higher team productivity with automated data workflows (McKinsey Digital)
20%
higher customer lifetime value with consistent omnichannel info (Harvard Business Review)
Table of contents

What you'll find inside

18 pages of concrete, practical knowledge — no filler. Step by step, the e-book shows how to build a catalog that leads customers from discovery to checkout without a phone call to sales.

  • 01

    First the catalog, then the sales

    Why a webshop alone isn't enough — the product catalog is the one true source of information.

  • 02

    6 barriers to online B2B sales

    A diagnosis of what really stops customers from placing an order.

  • 03

    Anatomy of a product card that sells

    The "decision-to-detail" rule: what must be visible instantly, and what can wait.

  • 04

    Variants, sets & accessories without chaos

    Building a variant matrix your team and customers can actually filter and configure.

  • 05

    One home for product data

    Why a single source of truth is the foundation of every digitized sales process.

  • 06

    Risk without a trusted source of truth

    Bad substitutes, invisible SKUs, and the real cost of sales reps as "human APIs."

“In B2B, there's still a belief that customers already know our products, so they don't need rich information. That's an illusion from a bygone era.”
BT
Barbara TatarIndependent B2B e-commerce expert, E-handel w praktyce
18 pages 4 expert commentaries Real case: 450,000 SKUs
A peek inside

Centralize. Collaborate. Share.

Real pages from the e-book — the three-step framework that turns a pile of specs, images and prices into a catalog that runs itself.

Centralize diagram — supplier, ERP data, marketing, specs and media flowing into one catalog
Step 1

Centralize

Pull supplier files, ERP data, specs and media into one authoritative catalog.

Collaborate diagram — team members completing media, SEO and Shopify content with review workflow
Step 2

Collaborate

Give every team member a clear task, a completion score, and a review step.

Share diagram — publishing product data to platforms and marketplaces
Step 3

Share

Publish once, everywhere — platforms and marketplaces, automatically.

The business case

Data quality isn't a back-office chore. It's a growth lever.

The e-book connects the dots between clean product data and the metrics leadership actually cares about — conversion, speed to market, and lifetime value.

15–25%
Higher conversion with high-quality data
40%
Faster launches with integrated systems
30%
Higher team productivity, automated
Two colleagues reviewing product samples together
The other half of the story

Great data still needs somewhere to go

Once your catalog is enriched, it has to land — in real time — across every system you run. That's where integration, with Patchworks, comes in.

65%
Reduction in integration costs vs. point-to-point
70%
Faster implementation of new sales channels
80%
Reduction in data synchronization errors
90%
Decrease in IT dependency for commerce ops
Ergonode automations screen — business rules triggering actions
2.1m
Operations / month
35
Brands & stores on the iPaaS
4 hrs
To integrate a new brand
7
Systems integrated
Why trust Ergonode

Recognized by analysts. Used by 100+ brands.

★ G2 High Performer, Winter 2025 IDC Major Player 2024–2025
Ergonode positioned as a Major Player in the IDC Worldwide PIM Marketscape 2024-2025
Logos of 100+ companies using Ergonode PIM, including Dilling, Sportano, Rehall, BMC, Kinderkraft, Euroflorist and more
Written by practitioners

Straight from the Webwinkel Vakdagen 2025 stage

Two people who deal with product data and integration every day, in plain language — not vendor slides.

TH

Tomas Hesseling

Ergonode — Product Information Management

Helps teams turn scattered spreadsheets into a single, trusted product catalog.

ergonode.com →
HC

Harry Cloke

Patchworks — Integration & Automation

Builds the iPaaS "nervous system" that keeps commerce data flowing between systems.

patchworks.io →

Start the journey from chaos to clarity.

See Ergonode in action, or get in touch with a question — whatever's next for your product catalog.

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