July 2024

3MK - Crystal clear strategy: how 3mk transformed their data management

3MK PIM Case study

Number of products

70000

Industry

Retail

Channels

eCommerce

Data Sources

ERP

About the Client

Established in 2006, 3mk is a pioneering enterprise dedicated to identifying unmet customer needs and crafting innovative solutions. At the heart of 3mk's offerings lies their premium line of resilient glass protectors designed for smartphones, tablets, smartwatches, and various other devices, engineered to resist cracks and fractures. Committed to pushing the boundaries of equipment protection, they relentlessly test their solutions to ensure unmatched durability. This dedication has earned them acclaim not just in Poland, but also around the world, enabling them to sell their products in dozens of languages.

3mk operates its own production facility on islands, currently managing an impressive inventory of around 70,000 distinct SKUs. This speaks volumes about the depth and diversity of their offerings.

Ergonode is a life-saving solution because, previously, all the data was scattered across databases, Google Drive, and Excel. With PIM, everything is consolidated in one place.
Nikodem Sobański, Software Development and Maintenance Specialist at 3MK

Challenges

  • Significant process changes within the organization, including the adoption of modern systems
  • Integration requirements with internal systems
  • Development of microservices for data redistribution
  • Data transfer to the ERP system using a specialized API
  • Complex product structure
  • Multilingual product support
  • Automated generation and storage of .xml files in designated locations at specific times
  • Ensuring numerous requests for large files do not impact system performance
  • Data transmission from the client's systems must be completed within 30 minutes

Objectives

  • Advanced system integration: Creating a cohesive ecosystem that integrates PIM with existing ERP and internal databases
  • Optimization of Product Data Management: Streamlining the handling of complex product structures and multilingual content
  • eCommerce excellence: Improving online presence and performance by optimizing file management and data transmission processes

Implementation and results

By adopting Ergonode, 3mk leveraged the platform’s robust capabilities, including API First, GraphQL for integration, and an intuitive interface for seamless navigation. The system’s customizable grid views, comprehensive Excel features, and responsive support significantly improved operational workflows.

April 2 marked a significant milestone with the launch of a new ERP system connected to Ergonode, expanding its use beyond the technical team to marketing, trade, and product management departments. This transition fulfilled all initial assumptions and set the stage for further development, including the testing of automatic description generation—a feature poised to revolutionize content management.

Why PIM?

When it came to the decision of implementing a PIM system, 3mk conducted thorough research. While Ergonode faced competition from well-known solutions in the market, it stood out and was ultimately chosen for the following specific reasons:

  • Effortless maintenance and updates handled by Ergonode
  • Cost-effective maintenance expenses
  • Capability to develop integrations using API First and GraphQL
  • Intuitive and user-friendly interface for easy navigation
  • Customizable product grid view creation and saving functionality
  • Comprehensive Excel features including drag-and-drop functions and user-friendly data entry
  • Responsive and reliable support from the Ergonode team
  • Ergonode's advantageous pricing packages

Conclusion

3mk's journey with PIM stands as a testament to how innovative data management solutions can transform business processes and market engagement in the personal electronics industry. By streamlining data integration and enhancing eCommerce capabilities, 3mk is well-positioned to continue its legacy of excellence and expand its global footprint.